We here at Strada Wheels truly appreciate your business and want you to
be happy with your purchase. The following are the terms
and conditions under which Strada Wheels conduct their
warranty policy. This warranty gives you specific legal
rights and you may also have other rights under state
laws. No warranty or representation by anyone other than
Strada Wheels will be binding by the manufacturer.
Strada Wheels reserves the right to change any policy
without notice, updated warranty info can be found at
www.stradawheels.com.
Warranties and or claims are handled only through the
authorized Strada Wheels dealer who originally purchased
the product. Wheel Purchase Registration must be made
via email to Strada Wheels within 30days of purchase by
the vehicle owner. Proof of Wheel Purchase Registration
along with Original Receipt from an authorized Strada
Wheels dealer with the printed date and product
description is required for warranty consideration.
Strada Wheels hereby disclaims all other express
warranties. Strada Wheels hereby disclaims all implied
warranties, including warranties of merchantability and
use for a particular purpose to the extent the law of
the state of sale and federal law allows.
Strada Wheels will, at their discretion, repair,
refinish, or replace wheels within one year of purchase
in the event of peeling or other cosmetic defects,
provided that the wheel has been maintained in a proper
manner including the use of detergents that do not harm
in any way the chrome or paint finish of a Strada Wheel.
All returns will be prorated from original selling cost.
Surface rust can be prevented by proper care and is not
covered by this warranty. Wheel corrosion is the result
of the wheel having had prolonged contact with road
salts and brake dust, the appearance of such corrosion
constitutes neglect under the provisions of this
warranty and thus is not covered under the warranty.
Customer understands that imperfections are standard in
custom wheels. All claims due to cosmetic imperfections
must be placed no later than 30days after original
purchase from Strada Wheels and are subject to
additional freight charges.
Strada Wheels comes with a one year limited warranty as
long as the original purchaser owns the wheels and the
wheel has been fitted correctly onto a vehicle. (With
reference to correct load rating on both wheel and
tire). Wheels must be mounted with proper mounting
equipment designed for aluminum wheels, in accordance
with industry standard mounting and balancing
procedures. Second party purchases of Strada Wheels
products are not covered under warranty. Wheels that are
purchased by our dealers as seconds or blemishes are not
eligible for any warranty adjustment. It is the
responsibility of the purchaser and installer to check
fender, suspension and brake clearances BEFORE mounting
tires on wheels. Wheels that have been mounted with
tires will not be accepted for return. The use of
spacers on any of Strada Wheels wheel will void the
warranty and any responsibility by Strada Wheels. Strada
Wheels is not designed to be mounted with any hardware,
adapters, etc. Wheels that are used for off road and
racing applications void the warranty. The purchaser
assumes full responsibility and liability for any and
all damages from all road hazards, accidents - physical
or chemical, and any ensuing damage to the wheels,
vehicle and passengers. Correct lug nuts, bolt lugs,
studs, valve stems, balancing weights and adherence to
proper torque specifications are the installer's
responsibilities. Strada Wheels will not be held liable
for any damages or injury arising from installation of
any aftermarket (non original) wheels and tires. Any
wheels with road hazard marks, accidents, physical or
chemical damages will void the warranty.
The customer is responsible for any and all freight
charges (including duties if applicable) on all returned
merchandise from and to the nearest Strada Wheels
warranty service center. Items will be accepted only
with a return authorization number issued by Strada
Wheels. The issuance of a return authorization does not
constitute the acceptance of a warranty claim; all
merchandise received is subject to inspection and
evaluation for warranty consideration.
Strada Wheels will issue no refunds or credit for
products covered under this warranty, discontinued or
discounted wheels are not covered under this warranty.
Wheel repair, refinishing, or replacements are the only
remedies offered under this policy and only under the
discretion of Strada Wheels.
Unused merchandise must be returned free of damage, in
its complete original packaging, and is subject to a 20%
restocking fee of the total invoice, no exceptions.
All special ordered item sales are final, no
exceptions.
Warranty disputes and claims that cannot be solved
amicably must be resolved in L.A. County, California,
where sale originated.
Installation of aftermarket wheel may require some
modifications to the vehicle, which Strada Wheels is not
responsible for.
Re-toque lugs after 500 miles.
WARNING: To Avoid possible risk of injury or death,
wheel and tire must meet or exceed proper vehicle load
rating.
Warranty Questions are to be directed to info@stradawheels.com